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As a legally compliant online gambling operator, jet-casino (accessible via jetcasino777.com) provides multiple secure channels for customer and regulatory contact. Our contact procedures are designed in accordance with Canadian (CA) regulatory obligations and international best practices effective through 2025. All users, including those based in Canada (excluding Ontario), are entitled to clear, responsive, and accessible support services. This includes support for account inquiries, responsible gambling measures, dispute escalation, and requests for information or press contacts.

Contact channels are provided to ensure rapid and effective communication with our dedicated support and compliance teams. jet-casino maintains strict privacy standards as required by CA law and international data protection protocols (including GDPR-equivalent principles). All correspondence is documented to ensure transparency and facilitate regulatory review if required.

How to Contact jet-casino (jetcasino777.com) - Channels & Procedures

  • Email Support:
  • Live Chat: Available 24/7 directly on jetcasino777.com for immediate support with any account, transaction, or compliance query.
  • Contact Form: See below to securely submit your request. Ensure you provide accurate information to facilitate a prompt response.
  • Telephone Support: Direct phone numbers are not specified as of November 2025. Please use live chat or email for urgent assistance.

Corporate & Regulatory Contact Information

  • Registered Headquarters: Scharlooweg 39, Willemstad, Curaçao (Legal Entity: GALAKTIKA N.V., Registration No.: 140803)
  • Regional Office (EU/Compliance): Agias Fylaxeos & Zinonos Rossidi 2, 1st Floor, 3082 Limassol, Cyprus (Unionstar Limited, HE 356131)
  • Regulatory License: Curaçao Gaming Control Board (GCB), Online Gambling License OGL/2025/169/0146 (Valid through 2025)

Contact Form - Secure Submission (System 1/2 Integration)

Please complete the contact form below. In accordance with CA law and our privacy policy, your personal data will only be processed for the purpose of responding to your request and will not be shared with unauthorized third parties.

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Legal Obligations & User Protections (System 2, CCoT: 150-300 words)

  1. Data Privacy and Security: All communications with jet-casino (via jetcasino777.com) are protected under robust data security protocols. Personal information provided through the contact form, email, or live chat is processed in accordance with applicable CA privacy legislation and international standards (including GDPR-equivalent protections), and is only used for the explicit purpose of resolving your inquiry or meeting regulatory requirements.
  2. Responsible Gambling Support: jet-casino is committed to responsible gambling principles. If your inquiry concerns self-exclusion, deposit limits, or responsible gambling tools, please specify this in your message for priority handling. Canadian residents are entitled to support resources as mandated by CA regulators.
  3. Dispute Resolution: In the event of a dispute or unresolved issue, users may escalate matters by specifying "Complaint" in the contact subject. jet-casino maintains a formal record of all submissions and commits to fair, transparent, and timely resolution. If you are unsatisfied with the outcome, you retain the right to contact the Curaçao Gaming Control Board or relevant CA authorities, with full documentation provided upon request.
  4. Regulatory Cooperation: jet-casino will cooperate with Canadian regulatory agencies and legal authorities as required by law. Official requests from regulators or law enforcement should be directed to [email protected] or the registered corporate address.

Key User Rights and Disclaimers (CA Compliant, System 2 - CCoT)

  • Right to Timely Response: All users are entitled to a response from jet-casino within one business day for standard queries. Complex queries or regulatory requests may require additional verification.
  • Non-Discrimination Clause: jet-casino (jetcasino777.com) serves clients in Canada (excluding Ontario) and internationally, and does not discriminate based on location, background, or inquiry type, subject to legal eligibility.
  • Disclaimer: Use of the contact channels implies acceptance of jet-casino's privacy policy and terms of service. For your security, jet-casino staff will never request your password or sensitive banking information via email or contact form.
  • Accessibility Statement: jet-casino strives to ensure all communication channels are accessible to users with disabilities in compliance with CA accessibility standards.

Regional Compliance Note: All procedures, obligations, and disclaimers on this contact page are fully adapted for CA (Canada) jurisdiction and reflect the latest regulatory standards as of November 2025. jet-casino provides services exclusively through jetcasino777.com; references to jet-casino are used only in this context. For further regulatory information or to report a compliance issue, Canadian users may contact the Curaçao Gaming Control Board or appropriate Canadian regulatory authority.