Privacy Policy

This Privacy Policy explains how jet-casino processes, uses, and protects your personal data when you visit or use services on jetcasino777.com. It applies to all players and visitors of jetcasino777.com as of November 6, 2025. Protecting your privacy and complying with Canadian law are our core commitments.

Who We Are

OBSERVE: jet-casino operates online gambling services exclusively via jetcasino777.com. EXPAND: We are operated by GALAKTIKA N.V., a company registered in Curaçao (registration number 140803), with principal offices at Scharlooweg 39, Willemstad, Curaçao. Our regional representative is Unionstar Limited (HE 356131), 1st Floor, Agias Fylaxeos & Zinonos Rossidi 2, 3082 Limassol, Cyprus. REFLECT: For privacy matters, our Data Protection Officer (DPO) can be reached at [email protected] or [email protected]. Jet-casino ensures all privacy inquiries receive a response within 30 days.

Operator: GALAKTIKA N.V., registered Curaçao company (#140803)
Legal Address: Scharlooweg 39, Willemstad, Curaçao
Regional Office: Unionstar Limited, Cyprus (HE 356131)
DPO Contact: [email protected]
General Contact: [email protected]

What Personal Data We Collect

OBSERVE: We collect data necessary to provide secure, legal gambling services. EXPAND: Data categories include identification, technical, financial, and behavioral data. REFLECT: Collection supports compliance, service provision, and user protection. The main categories include:

Personal Identification Data: Full name, date of birth, nationality, government-issued ID, postal address, e-mail address, phone number.
Technical Data: IP addresses, device identifiers, browser type, geolocation (when required by law), access logs, device and session information.
Payment Data: Bank account details, credit/debit card numbers, e-wallet IDs, transaction records, and deposit/withdrawal history.
Behavioral Data: Betting and gaming history, site navigation, clickstream data, user preferences, marketing engagement, and responsible gaming interactions.
Cookies and Tracking Technologies: Session cookies, persistent cookies, third-party analytics and advertising cookies, device fingerprinting, web beacons, and similar technologies.

Legal Basis for Processing

OBSERVE: jet-casino's data processing complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), relevant Canadian privacy statutes, and industry standards. EXPAND: We process data only when legally justified, with explicit legal bases for each category. REFLECT: Our processing is grounded in:

User Consent: Where required, we request your explicit consent (e.g., for marketing communications, non-essential cookies).
Contractual Necessity: Processing is necessary for account registration, providing gambling services, customer support, and fulfilling payment obligations.
Legitimate Interests: We process data to prevent fraud, ensure network and information security, improve services, and conduct analytics - always with minimal impact on user rights.
Legal Obligations: Compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), regulatory reporting, and responsible gambling requirements under Canadian and international law.

Protective Clause: Where consent is withdrawn or not provided, we process only data strictly necessary for legal or contractual obligations.

Purpose of Processing

OBSERVE: Data processing is limited to clearly defined, legitimate purposes. EXPAND: Each processing activity is mapped to a regulatory or business necessity. REFLECT: We process your data to:

Provide Casino Services: Account creation, identity verification, gameplay management, payment processing, support, and responsible gambling interventions.
Enhance User Experience: Service improvement, personalization, troubleshooting, and maintaining platform security and integrity.
Marketing and Communications: Sending promotional offers, newsletters, and service updates (with opt-out available at any time).
Analytics and Research: Service optimization, statistical analysis, user behavior modeling, and business development.
Fraud Detection and Prevention: Monitoring transactions, detecting suspicious activity, enforcing anti-money laundering controls, and regulatory compliance.

Disclosure & Sharing

OBSERVE: jet-casino discloses personal data only to trusted parties as required by service provision or law. EXPAND: All disclosures are subject to strict confidentiality and data protection terms. REFLECT: Data may be shared with:

Payment Service Providers: For processing deposits, withdrawals, and transaction verification.
Technical & Support Providers: IT support, hosting, customer service, analytics, and game content suppliers.
Affiliates & Marketing Partners: With your consent, for targeted promotions and campaign management.
Regulatory and Law Enforcement Authorities: When required for compliance with legal obligations, regulatory audits, or law enforcement requests.
Advertising Networks: With user consent, for personalized advertising and retargeting.

Protective Clause: All third parties must contractually commit to adequate data protection and confidentiality. No data is sold or traded for unrelated commercial purposes.

International Transfers

OBSERVE: jet-casino (jetcasino777.com) operates internationally with infrastructure and partners in multiple jurisdictions. EXPAND: Transfers outside Canada may occur, especially to Curaçao and Cyprus, for service and compliance reasons. REFLECT: We ensure all cross-border transfers meet stringent protection standards:

Countries/Regions: Data may be transferred to Curaçao, Cyprus, and other countries where our partners or service providers are located.
Protection Measures: We implement Standard Contractual Clauses (SCCs), data processing agreements, and, where applicable, rely on adequacy decisions or equivalent mechanisms to safeguard data to international standards.
Legal Safeguards: All transfers comply with PIPEDA, relevant Canadian laws, and international frameworks such as ISO 27001 and SOC 2 requirements.

Regional Compliance Note: Cross-border transfers are subject to notification and user rights under Canadian law.

Data Retention

OBSERVE: Data is retained only as long as necessary for legal, regulatory, and business purposes. EXPAND: Retention schedules are aligned with Canadian gambling regulations and best practices. REFLECT: Our retention policy is as follows:

Personal Identification and KYC Data: Retained for up to 5 years after account closure, or longer if required by law or regulatory authority.
Transaction and Payment Data: Retained for a minimum of 5 years to comply with AML and financial reporting obligations.
Behavioral and Usage Data: Retained for up to 2 years for analytics and service improvement, then de-identified or deleted.
Cookies and Tracking Data: Retention periods depend on the cookie type and user settings, as detailed in our Cookies section.

Deletion Criteria: Data is deleted upon expiry of legal retention periods, when processing purposes conclude, or upon verified user request where permitted by law.

Protective Clause: Data required to resolve disputes or enforce agreements may be retained until resolution.

Your Rights

OBSERVE: jet-casino upholds all rights granted under PIPEDA, Canadian privacy law, and aligns with GDPR standards for international users. EXPAND: We ensure transparent procedures and prompt responses to all data subject requests. REFLECT: As a user of jetcasino777.com, you have the following rights:

Right of Access: Request a copy of your personal data processed by jet-casino.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your data, subject to legal and regulatory obligations.
Right to Restrict Processing: Request limitation of processing in specific circumstances (e.g., contesting data accuracy or unlawful processing).
Right to Object: Object to processing based on legitimate interests or direct marketing at any time.
Right to Data Portability: Request transfer of your data to another provider in a structured, commonly used, machine-readable format.
Right to Withdraw Consent: Withdraw consent for marketing or non-essential processing at any time, without affecting the lawfulness of prior processing.

How to Exercise Your Rights

Submission: Send your request to [email protected] or [email protected].
Verification: We may require proof of identity to protect your data.
Response Timeframe: All requests are processed within 30 days of receipt.
Cost: Exercising your rights is free of charge unless requests are manifestly unfounded or excessive.

Protective Clause: Some rights may be restricted where necessary for legal compliance, fraud prevention, or regulatory enforcement.

Regional Compliance Note: These rights are applied in accordance with Canadian law and, for international users, GDPR where applicable.

Cookies & Tracking Technologies

OBSERVE: jet-casino uses cookies and tracking technologies to enhance user experience and platform security. EXPAND: Each type of cookie serves a distinct function and is subject to user control. REFLECT:

Session Cookies: Enable essential site functions and expire at session end.
Persistent Cookies: Store preferences and login details, remain active for a defined period (up to 12 months unless deleted by the user).
Third-Party Cookies: Placed by analytics (e.g., Google Analytics) and advertising partners, subject to your consent.

Cookie Purposes

Functional: Ensure basic platform operations and security.
Analytics: Monitor site usage and performance for service optimization.
Advertising: Deliver personalized marketing, subject to opt-in consent.

Managing Cookies

Browser Settings: Most browsers allow you to block or delete cookies via settings and preferences.
Internal Panel: Manage cookie preferences directly within your jetcasino777.com account dashboard.

Protective Clause: Disabling certain cookies may affect platform functionality.

Data Security

OBSERVE: jet-casino implements robust measures to protect your data. EXPAND: Our security program is aligned with international best practices. REFLECT:

Encryption: All data transmitted to and from jetcasino777.com is protected with TLS 1.2+ encryption; sensitive data is encrypted both at rest and in transit.
Access Controls: Role-based access management, multi-factor authentication (MFA), and strict internal access protocols restrict data access to authorized personnel only.
Regular Security Audits: Independent audits assess platform security and compliance with ISO 27001 and SOC 2 standards.
Staff Training: All employees undergo mandatory data protection and security awareness training.
Incident Response: Documented procedures enable rapid identification, containment, notification, and remediation of security incidents. Affected users are notified within legally mandated timeframes.

Protective Clause: Despite our best efforts, no system is immune to risks. In the event of a breach, we will comply with all Canadian notification requirements and support affected users.

Complaints & Contacts

OBSERVE: jet-casino provides transparent, effective channels for privacy-related complaints. EXPAND: We ensure all users can escalate unresolved issues to supervisory authorities. REFLECT:

DPO Contact: Email [email protected] or [email protected] for privacy complaints.
Online Feedback: Access support via the jetcasino777.com helpdesk or direct email.
Postal Address: GALAKTIKA N.V., Scharlooweg 39, Willemstad, Curaçao (for formal written complaints).

Complaint Procedure

Initial Submission: Submit your complaint via email or helpdesk. Include detailed information to expedite resolution.
Internal Review: Our DPO investigates and responds within 30 days.
Escalation: If unsatisfied, you may escalate to the Office of the Privacy Commissioner of Canada (www.priv.gc.ca, Tel: 1-800-282-1376, 30 Victoria Street, Gatineau, QC K1A 1H3) or to relevant EU authorities if your rights are governed by GDPR.

Protective Clause: We aim to resolve all complaints amicably and promptly.

Updates

OBSERVE: jet-casino regularly reviews and updates this Privacy Policy to reflect legal, technological, and business changes. EXPAND: Users are kept informed of all material modifications. REFLECT:

Notification Methods: Updates are communicated via email, prominent website banners, and in-account dashboard alerts.
Advance Notice: Material changes are notified at least 30 days before taking effect, allowing users to review, object, or close their accounts if desired.
Version Control: This Privacy Policy is versioned and dated: Last updated: November 6, 2025.
Changelog: All material changes are summarized and made available to users.

Protective Clause: Continued use of jetcasino777.com after policy updates constitutes acceptance of the revised terms. Users may contact us with questions or to exercise their rights at any time.